If you're an existing customer, please provide us with your Straight Talk MEID DEC / Serial Number and your Straight Talk Cell Phone Number when contacting. Chat live with a customer service representative. Get the most out of your phone. Check Balance / Service End Date: Want to view your available minutes, text messages and/or multimedia messages, data usage, or Service days? FAQs, Phones & Services Support: StraightTalk Wireless.

I had placed an online order for a phone on finance because it was marked at $12. I had that number for 9 years. I had used my phone and never went above 1. I have been a customer with Straight Talk for over 10 years and it was a great service until now. I have not changed company because I can't find a plan with another company to fit my budget or my situation. I have tried to activate a total of 5 phones and each time I get told that phone is not compatible!

They said they would reimburse me for the cost of mailing the cell to them, NEVER GOT REIMBURSED THE $30+ DOLLARS IT COST ME TO SEND IT TO THEM. They said, "We took care of it", my device never updated. This is a truly unique and diverse role in which your aptitude for active listening, problem-solving, keeping details straight and hitting weekly goals are all. This option can be found on the official webpage in “Contact us” section.

The model in the stores currently Z291Dl runs on AT&T network. The written inquiries sent per post can be handled 24/7. Then I got turned off for non-Payment.

I needed help creating it to be secure but was able to achieve with help from tech at Stright Talk. I play one game and daughter watches kids YouTube but the game I play is on top of list. I purchased a new StraightTalk Samsung Galaxy S6 for $399 from my local Walmart on March 23, 2017 with the intention of upgrading from my existing Samsung S3 when I got home. I recommend no one order a phone from Straight Talk online.

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We catalog the best ways through tough customer service issues. We use intelligent software that helps us maintain the integrity of reviews. Well now I have proof I don't use that much data. When confronted they say they don't even advertise unlimited data.

This was the worst customer service that I have ever experienced, not only was I lied to about fixing the problem. This week I have been using this app for the customer service chat option. Tried to chat with you but while you came through I was unable to get a keyboard.

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Apparently by looking at the reviews, the CEO of this company is good with how this company is ran.

My Straight Talk Hotspot is nothing but irritating. My phone logged on to the net; but dialed and they sent me a $750. Nd shift position* GENERAL DESCRIPTION OF POSITION The DC Associate must be able to perform the job duties listed below in any of the required DC. Need to transfer your phone number to a more friendly service? No unlimited anything, but at least you guys got my money, right straight talk?!

Before activation, I expected to be able to monitor my ongoing data usage online, but a service representative on the phone told me that the Straight Talk web programmers are still working to get the data usage display feature working. But I guess they don't want to talk to or deal with anyone that is smarter than they are. By using Verizon phones I have never had problems with service anywhere. Com (include your name, cell#, and serial number).

Straight Talk Wireless is not expensive to have. Straight Talk customer service representatives are always ready to help you with your mobile plan or if you have some technical issues with your cell phone. Straight Talk said I violated my contract by making 800 number calls or 3rd party calls. Takes a few days to cancel the lease. Thanks Straight Talk for such an amazing job at keeping your customers' accounts secure. The auto fill is of the best, they always get their money.

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The company does not provide any fax number for clients’ inquiries. The coverage was awful. The customer service is horrid! The last two months my data has been running out now.

Evidently they don't seem to care about their customer's. For further assistance, you can also chat with us @//bit. Getting a new phone was a complete waste of money. Good speed, consistent internet access and never losing connection like I frequently had with T-Mobile. Guided by our mission to be First in Food, we stand by our beliefs of Second to None, Team Up, Talk Straight and Walk the Talk. Hours on hold during various conversations with three different people.

Tried to redeem my points for my free month of service but when I went online to do so, it said that I'm not enrolled in the program. Twice a day and no video watching. Using online menus, I set the transmission power to LOW, to save on battery power, and I always place the device right next to my laptop computer. Wal-Mart assured me that this phone LG Stylo 2 would work in my area of residence — wrong. Was told that we broke the phone. We are open M-Sun from 8:00 AM to 11:45 PM EST.

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I still don't know what I did. I thought I was being conservative, anywho, it just shut off in mid sentence, after about a week. I told her I clearly didn't, but she said I actually had used 5. I told them I like my old number but then they said after they shut my phone off they recycled my phone number and could not get it back. I took the hotspot back to Walmart that afternoon and was reimbursed for the item and the extended service plan protection I had purchased.

I hung up and took it back to Walmart again. I know it's the app cause wonce i uninstalled it,these anoying text messages has stoped. I lost 10 days of airtime and that is money out of a disabled women's pocket. I need that online feature so I can know how fast I am consuming my data allocation -- so I can know when I am nearing the end of my data allocation.

I asked her again, "Then how do I know the numbers your company is sending me are correct? I barely used it for 2 days and it quit working. I bought this at my local Walmart, along with a 4GB Data card. I called some foreign country and told them I had direct monthly payments the whole time. I called them the same day and they told me my number had been cut off for six weeks.

And I have had multiple people just stop talking to me and act like they can't hear me, I guess.And if your phone doesn't work, they have to contact Verizon instead because it's not their actual internet, phone, data, and so forth.And was told I would be charged that every month.

They don't tell you that the reason they can sell the plans that cheap is because you're last on the priority list to using towers! They have me for 1 more month with a card that I went to Walmart to purchase rather than to try to speak with them and pay which clearly does not work. They refused to fix the problem even though it was a technical problem on their end through their app.

It didn't recognize my password or my email. It kept saying to call back. It not only doesn't use data then, but battery life will extend alot longer. It was like there was no WiFi coming from the hotspot, I called it in and they reset it and it still didn't work. Last night I had someone hang up on me and another tell me I used all my data and there's nothing they can do about it.

When it did not arrive I called since tracking link still said "order processing". When it never showed up they then told me it could take as long as 30 days and that the refund had been released and that now it is up to my bank to make sure it showed up in my account. Yes they are cheap. Yes, they will send you a package but then you are waiting days for that to come, then you need to wait until they receive the phone back before they process your replacement.

I do not allow program applications on my laptop computer to update automatically, since that would deplete my data allocation too rapidly. I feel that if I've paid for the phone that it is my phone and I should be able to do with it what I want to. I had issue with login. I had more problems with them when I traveled to move to Florida.

I truly this company, the customer service is no good, they could care less. I used it flawlessly for a day, then it quit. I was on the phone 43 minutes and he refused to do any more than read my balance which I can do online myself. I would give 0 stars if I could.

  • You can only talk to a rep on the phone when you have a problem and they are very hard to understand.
  • The information on this Web site is general in nature and is not intended as a substitute for competent legal advice.
  1. " I have come to see after having ST for years now they are the worst at customer service & solving problems.
  2. " I said, "You people were automatically taking my money & supposed to be refilling it once a month!
  3. All of our service plans are prepaid.

    However, the best the next person would do for me was to authorize access to my original remaining 1. However, there are a few steps they don't make clear. I am counting on the Straight Talk web programmers to get the ongoing-usage web display to work sometime in the near future, as I was told by the service representative. I am fed up with Straight Talk. I asked for a supervisor or anyone else, he wasted time, stayed silent then said he was a supervisor.

    So now they owe me $200 and it takes another 5 to 7 days for a refund. Soon to be had been a customer for 4 years. Straight Talk April 18, 2017 Sorry for the trouble you are experiencing. Straight Talk July 6, 2017 Sorry for the inconvenience you have experienced with this service. Straight Talk June 15, 2017 Sorry for the inconvenience you have experienced with the service. Straight Talk Wireless does auto pay without mistakes or increases.

    I've tried several times to log in, having trouble with my password. If you look at the responses from ST they have the same responses! If you use the auto-fill (per their tech), it refills after 60 days. If you're already in a chat conversation with a rep from Straight Talk and aren't getting anywhere, you might want to have one of our pros take a shot on your behalf. It always quits randomly and it is impossible to get a balance check. It always say wrong email or password.

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    Then to get some further answers I asked to talk to a technition. They also told me that the replacement would have the same features as my current one. They could not answer that one.

    You can also chat with us at //bit. You can cancel email alerts at any time. You can start a conversation from Straight Talk service chat by clicking on the red “Click to chat now” button. Your speeds will vary.

    Said their was no note in my file about this. Several times when I call trying to get my number back, the so called customer representatives hung up on me, or they simply put me on hold and never returned. She listened to this story and repeated it several times. Since Straight Talk has started their loyalty reward program, I have been enrolled in it. So I went online chat again (I have all the transcripts as well. So if you don't have Straight Talk don't get it now.

    1. " I'll never believe the 4 star rating is accurate.
    2. " three times, so I told her I needed a few moments to type out my questions.
    3. A total of 8 hours of being placed on hold even though when they asked if they could I repeated no.
    4. After I had to pay FEDEX for their packaging because mine wasn't good enough.
    5. Constant, self shutdowns, constant self resetting, cell would get extremely hot & battery would drain in minutes and even in seconds. Don't know why but this review lists me a a Google user. Every Customer Service Operator is EXTREMELY DIFFICULT TO UNDERSTAND DUE TO THE FACT THEY DO NOT SPEAK ENGLISH VERY WELL AT ALL. Every time I tried accessing the internet it said I was offline or page was unloadable.

      Not twice but four times! Now it won't let you see data used, it just shows sign up or login, my number isn't tied to an account so now I can't check data usage straight talk. One thing to remember that data usage on a smart phone vs this hotspot is totally different.

      Ly/16DrgbW, or you can call our customer care at 1-877-430-2355. Ly/16DrgbW, or you can call our customer care at 1-877-430-2355. Ly/16DrgbW, or you can call our customer care at 1-877-430-2355.

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